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There is no doubt that information technology (IT) plays a vital role in modern society. In particular, IT has the potential to transform senior/aged care services and make them more efficient and effective for elderly people and home care services.

However, it is important to note that not all senior/aged care, health care, community care and residential care facilities are alike, and therefore it is crucial to tailor IT solutions to the specific needs of each facility.

One way in which IT can transform senior/aged care is by improving communication between staff, residents and their families. Another way IT can help is by providing most older Australians with greater access to social and recreational activities.

In addition, IT can also play a role in improving the quality of care and access to health, independence and support that seniors receive in a their own homes, at a hospital or aged care organisation in Australia.

Aged care services and technology

Technology can play an important role in aged care, from providing simple assistance with everyday tasks to helping people stay connected and engaged with their community visitors and wider communities.

There are a number of different types of technology available from the Australian Government to aged care providers and consumers as well as community services.

Some of the most commonly used technologies include:

  • Assistive technology: This type of technology can help people with disabilities or age-related impairments with activities of daily living. Common examples of assistive technology include mobility aids, communication devices and home modifications.
  • Information and communication technology (ICT): This type of technology can help aged care providers to deliver better care and services, as well as improve communication and provide friendship between staff, residents, friends, carers, volunteers and each family member.
  • ICT can also help to connect people living in aged care facilities with the outside world, which can improve the mental health of an older person in their own home or in the aged care system.
  • Aged care specific software: There is a range of software available that is specifically designed for aged care providers. This type of software can help with tasks such as rostering, medication management and finances in departments and organisations such as hospitals or aged care homes.

How to solve technological issues in aged care services and support services

As the population ages, it is becoming increasingly important for aged care services to adopt technology in order to meet the needs of their clients. However, it can be difficult to know how to solve technological issues that may arise.

Here are some tips on how to solve common technological problems in aged care:

Keep your software up to date

One of the best ways to avoid technological problems is to make sure that all of your software is up to date. Keeping everything up to date will help to ensure that you have the latest security features and bug fixes.

Use reputable sources

When you are looking for information or advice about technology, it is important to use reputable sources. This includes websites, forums, and blogs that are written by experts, such as our team at Catalyst Computers.

Install updates as soon as they are available

Whenever there is an update for your software or operating system, it is important to install it as soon as possible.

By following these tips, you can help to avoid common technological problems in aged care.

What are examples of IT solutions in the aged care services industry

There are a few things that can be done to help solve technological issues in aged care services and support services to make life easier for all seniors and staff members involved.

First, it is important to make sure that staff are properly trained in how to use the technology. This includes familiarising them with the different types of devices that are available, and teaching them how to troubleshoot any problems that may arise through resources that are easily available.

Another thing that can be done is to provide older people with access to tech support. This can be in the form of a help desk, or it can be an individual who is available to answer any questions they may have. This can help to reduce the frustration that older people may feel when trying to use technology.

Finally, it is important to keep up with the latest changes in technology. This means making sure that the software and hardware used by aged care services and support services are up to date. This can help to ensure that older people in the local community have the best possible experience when using these services.

Feedback from our valuable clients

Trust we build with our clients are more valuable than anything else.

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Highly recommended. we used Catalyst Computers for an O365 migration. They provided great service and were super efficient.

Jodi Bennett
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Louis and his team go full out to give you exceptional service. When I first engaged louis at the end of last year. He went above and beyond to find a solution for me. We were struggling being a small business to find a service that would fit our needs. Being from an IT background i had to let go the reigns, so I could focus on my business. Louis and his team allowed me to do so. Good work Catalyst, throughly recommend any business that are going to the next stage of their growth.

Peter Morris
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Cataylst has been taking care of our medium sized business with outstanding customer service for a while now. The type of customer service where everyone is happy to talk, explain things to those learning, can deal with changing priorities, explain options rather than trying to upsell everything, schedules pickup's/drop offs quickly and fast remote fixes. This level of customer service & attitude is so rare these days.

Nick Avery
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Louis and his team have provided efficient and professional support for many years. Their response time and resolution of problems in a friendly and efficient manner is impressive. We have complete confidence in their ability to provide high level computer support.

Bill Callender
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We've been using Louis and his team for several years now and would highly recommend them. The team is professional, competitively priced and most important of all, absolutely know their stuff when it comes to IT.

Yoon Chung
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Catalyst computers recently installed a new sever for our small business.

Throughout the process we found Louis and his team to be very professional and good value for money. More importantly they completed the work on the weekend to reduce disruption to our business.

I would highly recommend Catalyst Computers to any small business needing IT support.

Jeff Egan
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We are small business and needed a computer expert. We are so very happy that we contacted Louis from Catalyst. From the outset he was helpful, extremely knowledgeable and efficient. Easy to relate to as well !!
Gave us back our confidence and trust in the computer industry. Always on time and there when you need them, recommend Catalyst Computers very highly.

Julia Taylor
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I have been working with Catalyst computers for at least 4 years now with their staffing requirements for the growing team. So I know they have a GREAT team of support staff. And I really love their efficient approach without the fluff and BS - their job is to make sure your IT systems are working...and that's what they do best.

Kim Acworth
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Sensational support and service. Called with and urgent inquiry at 7 am on a Sunday morning and by that afternoon they were on the job. Louis was at my office installing a new server until 2 am the next morning.
He has discounted my monthly fixed price support fee by 30%. No matter what happens now. I know its not going to cost me more that my monthly support fee.

Kym Wallis
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Louis and the team at Catalyst Computers are Professional, Knowledgeable and extremely Thorough.
This is the company you want managing your IT requirements.

Michael Nelson
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Catalyst are a joy to work with. Louis and his team are always proactive and dynamic in their approach and make sure each solution is tailored for our business needs.

Victoria Lu
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Top quality attentative service. They know exactly what to do. Couldn't ask for better especially in a specialised field such as IT. 👌👍

Chris Ji
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I have found the team at Catalyst computers be very effective and highly knowledgeable in their field. They have found a solution for every problem I had and transformed my network from a toyota prius to a ferrari enzo. Louis is very helpful and knows how to talk to you on a level that is easy to understand and the after sales type support has been fantastic. I would highly reccomend Catalyst to any body either starting a new system or in desperate need of repair to a current system. Thanks Catalyst you have saved me

Dave Graham
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Have been using catalyst for long time now, fantastic service and a very knowledgable team. Fast response and very professional. Perfect for small to medium businesses and their IT needs. You guys rock

vin kerai
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My company has been a client of Catalyst Computers for over 5 years now and never has our system run smoother, Louis and his team are complete professionals and i would recommend them to anyone !

Jon Hope
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Louis runs an efficient, reliable and proactive team. Our business IT is in good hands.

Kylie Nolan
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Top quality attentative service. They know exactly what to do. Couldn't ask for better especially in a specialised field such as IT. 👌👍

Chris Ji
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Been a customer of this company for many years. Always good and well priced. will highly recommend.

Mick Taleb
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Thanks heaps for excellent and prompt service. Very knowledgeable. Highly recommended computer place.

Rania Karam
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Great people! Great service! Def will be a returning customer!

J Lim
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Excellent service

Cheryl Sumbar
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Great work from Louis and his team. Resolved all my home IT issues and created an efficient home network.

Vince Bain
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Fantastic service, always there to help. Highly Recommended.

Chad Carey
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Great Team excellent Service highly recommended

daniel reil
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Exactly who we needed for our long overdue IT servicing and systems upgrade. Louis performed a thorough audit and knew exactly what needed to be done, going above and beyond and coming in over the weekend to make sure everything was up and running with zero downtime. Highly recommended.

Matt Park
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Excellent work from the boys at Catalyst!

Ismail Youssef
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Louis promptly and professionally provided same day service to our business and kept me in the loop at all times. I would heartily recommend him to anyone.

Martin Kingsley
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Exceptional service
Loius and the boys have always come through with prompt attention to my computer repairs , fairly priced, and a wealth of knowledge
My Rating 110 / 100 (is well justified.)
Highly recommend Loius and the team at Catalyst Computers.

Kevin Libero
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Great Team, fast services

William Law
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Awesome service. Very helpful. Highly Recommended.

Jasila Lorso
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Our IT systems have never been in better health. Louis and the team at Catalyst Computers have gone above and beyond with their service.Its a pleasure working with such professionals when it comes to IT support!

Roland Lu

Get in touch with our team at at Catalyst Computers for your IT needs

If you are in the aged care system or need IT support for your residential aged care services, don’t hesitate to contact our team at Catalyst Computers.

At Catalyst Computers, we’re an IT company that’s committed to providing you with premium IT service for all your needs in the aged care system. You can rest assured that the support provided for you and your team is backed by experts in the IT industry.

We provide IT services to help you focus on the older Australians that reside in your aged care home as well as the needs of your staff while we handle the technical aspects of your department. We have a team of experts that are dedicated and professional to assist you with resolving any issues so you can focus on your company’s demands.

Whether you need help with your aged care website or residential aged care IT support, we’ve got you covered. Contact our team through our website so we can help you maintain your IT needs at your aged care organisations.

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